Charging Your Cleolight™ LED Mask

What You'll Need

Your Cleolight™ mask charges via USB-C. You can use any standard USB-C cable and wall adapter. We recommend plugging into a wall outlet (not a laptop or portable battery) for the most reliable charge.

Lost your cable? Replacement USB-C cables are available on Amazon.

How to Charge

1. Make sure the power switch is in the OFF position before connecting the charger. The switch is located on the top of the mask. Charging while the switch is ON can interfere with the charging process.
2. Plug the USB-C cable into the charging port on your mask and connect the other end to a wall adapter.
3. Leave the mask undisturbed while it charges. Do not try to use or power on the mask while it is plugged in.
4. Wait for the green light. A full charge typically takes 1–2 hours.
5. Once the indicator turns green, unplug the mask — it's ready to use.

Understanding the Charging Indicator Light

| Light Color | What It Means | |---|---| | 🔴 Red | Mask is currently charging | | 🟢 Green | Mask is fully charged |

If you see no light at all when plugged in, try a different cable or adapter first before contacting support.

How Long Does a Charge Last?

A fully charged mask typically powers 3–5 treatment sessions before needing to be recharged. Each session is 10–15 minutes, so you can expect roughly 30–75 minutes of total use per charge.

If your mask is draining after only one session, see our Battery & Power FAQ article.

Important Rules

• ❌ Do not use the mask while it is plugged in. It must be fully charged first and then unplugged before use.
• ❌ Do not turn the switch ON while charging. This can disrupt the charge cycle.
• ✅ Always charge from a wall outlet for best results.
• ✅ Turn the switch OFF after every use to preserve battery life.

Still Not Charging?

If the mask has been charging for more than 2 hours and the light is still red, or if the mask won't turn on after a full charge, visit our Troubleshooting guide or contact us at queen@cleolight.com.