Getting Started: First Time Use
Welcome to Cleolight! This guide walks you through everything you need to do the first time you use your Cleolight Mask.
Your Cleolight Mask is two separate units: an LED face mask and an LED neck mask. Each one is charged, powered on, and strapped on separately, so you can use them together or on their own.
Step 1: Charge Both Units
- Connect the provided USB-C cable to the face mask and plug the other end into a wall adapter.
- Charge until the light is solid and non-blinking. That means it's fully charged.
- Repeat for the neck mask.
- Unplug before use.
⚠️ Do not use the mask while it is plugged in. Always unplug before powering on.
Step 2: Do a Light Sensitivity Test
New to LED light? Power on the mask and run a full 15-minute session on your forearm. If the area reddens and stays red for more than 2 hours, you have light-sensitive skin. Stop using the mask and contact us at queen@cleolight.com.
Before you start, please also check our Who Should Not Use the Mask article.
Step 3: Prep Your Skin
Cleanse your face and remove all makeup. If you're using our Luminance Priming Serum, apply it now to help the light penetrate.
Step 4: Power On
- Face mask: hold the button on top for 3 seconds.
- Neck mask: hold the button on the bottom for 3 seconds.
Step 5: Select Your Light Mode
Tap the button to switch modes. There are 6 in total:
- Red
- Green
- Blue
- Purple
- Yellow
- Auto-cycle, which cycles through every color automatically. Colors changing on their own in this mode is normal, not a malfunction.
See our Guide to the Light Modes article to learn what each mode may help with.
Step 6: Put It On
Adjust the strap on the face mask and on the neck mask to a comfortable fit. Keep the built-in eye protection on throughout your session.
Step 7: Your Session
- Each session is 15 minutes. The mask powers off automatically when the session ends.
- To stop early, hold the button for 3 seconds.
- Do not use more than 15 minutes per day.
Step 8: After Your Session
- Follow with your moisturizer or other skincare products.
- Store your mask in the box it came in, away from direct light, high temperatures, and excessive moisture.
How Often Should I Use It?
Start with 3 sessions a week, then build up to daily use once your skin feels ready. Listen to your skin, and ease off if redness or irritation shows up.
Questions?
Email: queen@cleolight.com