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GETTING STARTED — FIRST TIME USE

Last updated on Mar 30, 2026

Getting Started — First Time Use

Welcome to Cleolight! This guide walks you through everything you need to do the first time you use your mask.


Step 1 — Charge the Mask First

Before your first use, your mask needs a full charge.

  1. Locate the USB-C charging port on the mask
  2. Connect the included USB-C cable to the mask and plug the other end into a wall adapter (any standard USB adapter works — we provide the cable, you use your own charger)
  3. Make sure the power switch on top of the mask is in the OFF position while charging
  4. The indicator light on the forehead will glow red while charging
  5. When the light turns green, your mask is fully charged — this takes approximately 1–2 hours
  6. Unplug the mask before use

⚠️ Do not use the mask while it is plugged in. Always unplug before powering on.


Step 2 — Power On the Mask

  1. Flip the power switch on top of the mask to ON
  2. Tap the center of the forehead panel firmly with your full palm — not just fingertips. You should hear a sound confirming it has powered on
  3. The mask will turn on in red light mode by default

If the mask doesn't respond, make sure the switch is fully in the ON position and try tapping with more of your palm surface.


Step 3 — Select Your Light Color

The Cleolight™ mask has 7 light wavelengths. Here's how to navigate them:

  • Tap the right side of the mask (when looking at it directly) to cycle forward through the colors
  • Tap the left side to cycle backward
  • The mask also has a multi-color cycling mode that rotates through all 7 wavelengths automatically — this is normal behavior, not a malfunction

See our Guide to the 7 Light Colors article to learn what each wavelength does for your skin.


Step 4 — Your Session

  • Sessions are typically 10–15 minutes
  • You can sit upright or lie back — whichever is most comfortable
  • The neck panel extends below the face panel and is designed to cover your neck and upper décolletage automatically
  • You can wear the included eye guards for added comfort, or use your own eye protection

Step 5 — After Your Session

  1. Tap the forehead panel to power off, or simply flip the switch to OFF
  2. Always turn the switch to OFF after use — leaving it on drains the battery even when the LEDs aren't active
  3. Store your mask in the included travel case

How Often Should I Use It?

For best results, use your Cleolight™ mask 3–5 times per week. Most customers begin noticing visible improvements within 2–4 weeks of consistent use.


Questions?

Email: queen@cleolight.com